Trust & Safety

At Luxaore, we take Trust and Safety seriously. As an online watch store operating on the Luxaore platform, we want you to feel confident in every purchase you make from us.

To ensure this, we offer an Authenticity Guarantee that applies solely to timepieces and jewellery purchased from our website. We guarantee that every watch & jewellery we sell is 100% genuine, and we provide the original brand warranty card and packaging with each purchase. Before listing an item on our website, we manually examine and pre-authenticate it to ensure its authenticity.

It's important to avoid purchasing from marketplaces, where counterfeit or refurbished watches are sold without an authorized retailer warranty stamp. Unfortunately, over 50% of the watches sold on e-commerce marketplace sites are fake, and most come without a guarantee. At Luxaore, we guarantee the authenticity of every item we sell and offer a double-your-money-back guarantee.

We believe in being absolutely faithful to our customers, which has made us one of the most trusted online sellers of luxury watches and precious jewellery items. You can always rely on Luxaore for your purchase with peace of mind.