At Luxaore, we offer product warranty services for all brand-name and luxury watches purchased through our website. Each order includes a warranty card from the original manufacturer, which we highly recommend you keep in a safe place.
If you experience any issues with your watch after purchase, please contact our helpline or schedule an appointment at the nearby store of the watch manufacturer. We're here to help and ensure that your watch is functioning correctly.
- Any physical damage to the watch's exterior, including wear on the crystal or glass, bezel, bracelet, case, screws, crown or stem, straps, finishes, clasps, buckles, or other parts, is not covered under the manufacturer's warranty.
- The warranty will be void if any unauthorized changes or third-party repairs are made to the watch. Additionally, external deterioration resulting from regular use will also void the warranty.
- The manufacturer's warranty does not cover defects resulting from incorrect use, outside force, accidental damage from dropping the watch or use in circumstances that exceed the recommended water resistance limit.
- The warranty does not cover any missing stones or gems on the bezel or dial of the watch.
We stand behind every product we sell with a double-your-money-back guarantee that ensures its authenticity. If you have any further questions regarding the product warranty, please feel free to contact our customer care executive at any time.
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