Gift

Shipping

The estimated delivery time for orders is within 5 days. Once your order has been shipped, you will receive a confirmation email with a tracking number to track your shipment.

Returns Policy

It typically takes us up to 7 days to process a return or exchange. Once we receive your item, our team will inspect it and process the return or exchange. Please note that processing time may vary depending on the volume of requests and other factors.

We offer a 180-day warranty on our jewellery. If your jewellery requires maintenance or a stone falls off, we will fix it for you free of charge within this period. In order to claim warranty, you need to keep your purchase bill securely.

Please note that this warranty covers only jewellery maintenance. It does not apply to any damage caused by misuse or mishandling of the jewellery.

We offer lifetime free plating services, including restoring your jewellery's shine and making it look like new. Keep your tax invoice safe to avail of these free services.

Upgrade with Ease: Trade in your old Luxaore jewellery and enjoy a seamless exchange for new designs, courtesy of our Lifetime Buyback Guarantee.

• Store separately in a soft-lined box or pouch. 
• Clean regularly with a soft cloth or specialized cleaner.
• Avoid exposure to harsh chemicals, moisture, and extreme temperatures.
• Remove before participating in physical activities.

How can I track my order?

• Track your order with the tracking number in the shipping confirmation email or on our website. We also send updates on WhatsApp.

Can I edit or cancel an order after it has been placed?

• Editing or canceling an order after it has been placed may be possible, depending on the stage of the fulfillment process. If your order has not yet been processed, you may be able to make changes or cancel it.

How long will it take to process my return/exchange?

• It typically takes us up to 7 days to process a return or exchange. Once we receive your item, our team will inspect it and process the return or exchange . Please note that processing time may vary depending on the volume of requests and other factors.

Can I buy this item on EMI?

• We currently offer the option to buy this item on EMI or pay latter or 1/3 pay. you can view more details and select an payment plan during the checkout process.